Exam Services: Location | Hours | Contact | Policies & Procedures

Exam Services, part of the Teaching & Learning Technologies team, manages the tools used by online Canvas instructors to set up, schedule and administer exams requiring proctored services.

Both instructors and students access these tools through the "Schedule Exams" navigation link in fully online Canvas courses.

Instructors set up exams in Canvas and complete the set up in the Schedule Exams tool. The Schedule Exams tool sets the dates and times for students to use the same tool to schedule their preferred examination date and time slot in the UOnline Center.

Proctored services for off-campus examinations can also be arranged. 

   LOCATION OF THE UONLINE CENTER

  • UOnline Center
    J. Willard Marriott Library
    Suite 1704
    First Floor, West Library Entrance across from University Campus Store

  • View Floor Map of the First Floor of the Marriott Library. Suite 1704 is in the lower left section of the map.
  • Enter the UOnline Center in the NorthWest corner of the library lobby.
     

  UONLINE CENTER HOURS OF OPERATION

  • Monday - Friday: 9:00am to 5:00pm
    • When classes are in session.

  • Thursday: 9:00am to 8:00pm (Starts week 4)
    • When classes are in session.

  • Saturday: 9:30am to 1:30pm (Starts week 4)
    • When classes are in session.

  • Finals Week for Fall 2017:
          Monday, Dec 11  - Thursday, Dec 14: 9:00am to 8:00pm and Friday, Dec 15: 9:00am to 7:00pm
    • Closes earlier the Friday of Finals Week because the Marriott Library closes earlier. Be sure and check the UOnline Center hours of operation in the Schedule Exams page where you schedule your exam window.
    • Not open the Saturday after Finals Week.

  • Walk-in Assistance:
    • For students with questions about Canvas or scheduling an exam, walk-ins are welcome Monday - Friday: 9:00am to 5:00pm.
    • For students taking exams, we provide assistance with setting up an appointment. Students can also follow this easy step by step guide: (Student Exam Scheduling for Online Courses).

 

  CONTACT EXAM SERVICES

 

  UONLINE CENTER POLICIES AND PROCEDURES 

  • Students are required to provide a University of Utah student ID (UCard) when arriving at the UOnline Center to take an exam. UCard information is used for internal system tracking. No other forms of identification are accepted.
  • All electronic equipment, including laptops, tablets, cell/smart phones and other devices must be turned off and secured in a bag/backpack and hung on the hook on the back of the student's chair in the exam lab.
  • No food or drink is permitted within the exam lab.
  • Only students taking exams will be allowed in the exam lab.
  • Restroom breaks must be pre-approved by instructors. If a student leaves the exam lab for any reason without the instructor's pre-approval, his or her exam may be ended for that session. Make up exams are approved at the discretion of the instructor.
  • All activity in the exam lab is monitored at all times. Any access to materials not authorized by the course instructor may result in the closure of the exam and a report will be filled with the instructor.
  • Students should report in at their scheduled date and time to take exams. Late arrivals may be asked to reschedule.
  • The UOnline Center will not remain open beyond posted hours of operation. End of day late arrivals will be advised to reschedule.
Powered by Zendesk